{"id":39318,"date":"2020-12-22T11:39:31","date_gmt":"2020-12-22T10:39:31","guid":{"rendered":"https:\/\/moovago.com\/faq\/"},"modified":"2025-11-28T14:34:39","modified_gmt":"2025-11-28T13:34:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/moovago.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Frequently asked questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"contact\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Here are the questions most frequently asked by our customers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is Moovago?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Moovago is an application that brings together all your customer follow-up tools. It adapts to the new practices and requirements of commercial relationship management. For more details about our features, please visit our FEATURES<\/a><\/span>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWho uses Moovago?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Moovago can be used by all salespeople. The application adapts to your business. For more details on the different possible uses, visit our USE CASES<\/a><\/span>. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I access Moovago?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

To access and test Moovago, simply create your Moovago session in just a few minutes<\/a><\/span>. It’s free for 15 days and totally without obligation. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does the trial period work?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

During the 15-day trial period, you’ll have access to the entire web and mobile application. You’ll be able to customize and import your data. You can start testing Moovago on this page<\/a><\/span>. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Once you have completed our questionnaire to personalize your Moovago trial session, you will receive your password by email within a few minutes. Our sales team will try to contact you within a few days to help you get started with Moovago. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs Moovago available on mobile \/ web \/ tablet devices? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, Moovago is available for mobile download from the Apple store (iPhone \/ iOS) and the Play Store (Android). From your computer or tablet, the application is available at www.moovago.app<\/a>.<\/span><\/span> <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I import my customer data into Moovago?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, our service allows you to import your data via an Excel file. We’ll be happy to assist you if required. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes Moovago work when I don't have network coverage?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, Moovago continues to work on mobile even when you’re not connected. This is essential for sales reps! <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich countries does Moovago support?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Currently, over 90 countries and overseas territories are supported in the Moovago application, and we’re adding new ones every month.<\/p>\n

Non-exhaustive list; (England, Austria, Andorra, Belgium, Belarus, Ivory Coast, Denmark, Estonia, France, Germany, Greece, Guadeloupe, Guyana, Hungary, Italy, Lithuania, Luxembourg, Latvia, Morocco, Martinique, Mayotte, Monaco, Netherlands, R\u00e9union, Saint-Martin, Slovakia, Spain, Switzerland, Czech Republic, Scotland, Northern Ireland).<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The Moovago subscription is calculated according to the number of users. Moovago rates start at \u20ac23.90 per month for annual payments. For more details, visit our PRICING page<\/a><\/span>. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat do you do with my data in Moovago?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We are very careful about the data you entrust to us. Under no circumstances is it sold or transferred. All data is stored in Europe, to guarantee compliance with European law (RGPD). <\/p>\n

Your data is stored and secured on cloud servers: in other words, it is available to you at all times.<\/p>\n

If you wish to stop your subscription, you will be able to recover all your data.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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You can contact us anytime: by e-mail at contact@moovago.com<\/a><\/span> or by phone at (+33)7 68 45 46 74<\/a><\/span>.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently asked questions Here are the questions most frequently asked by our customers What is Moovago? Moovago is an application that brings together all your customer follow-up tools. It adapts to the new practices and requirements of commercial relationship management. For more details about our features, please visit our FEATURES. Who uses Moovago? Moovago can […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-39318","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/pages\/39318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/comments?post=39318"}],"version-history":[{"count":7,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/pages\/39318\/revisions"}],"predecessor-version":[{"id":50637,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/pages\/39318\/revisions\/50637"}],"wp:attachment":[{"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/media?parent=39318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}