{"id":46372,"date":"2025-05-09T16:03:19","date_gmt":"2025-05-09T14:03:19","guid":{"rendered":"https:\/\/moovago.com\/non-categorise\/import-a-contact-person-from-your-phonebook-into-moovago\/"},"modified":"2025-11-19T15:10:37","modified_gmt":"2025-11-19T14:10:37","slug":"import-a-contact-person-from-your-phonebook-into-moovago","status":"publish","type":"post","link":"https:\/\/moovago.com\/en\/help-center\/import-a-contact-person-from-your-phonebook-into-moovago\/","title":{"rendered":"Import a contact person from your phonebook into Moovago"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"46372\" class=\"elementor elementor-46372 elementor-32130\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4415f6f e-flex e-con-boxed e-con e-parent\" data-id=\"4415f6f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d982c8 elementor-widget elementor-widget-text-editor\" data-id=\"0d982c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Updated on 12\/11\/2025.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa8764a elementor-widget elementor-widget-text-editor\" data-id=\"fa8764a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><u>IMPORTANT NOTE:<\/u> this option is only available on the mobile application.  <\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2b7544 elementor-widget elementor-widget-text-editor\" data-id=\"a2b7544\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"whitespace-pre-wrap break-words\">Save time and reduce the risk of manual entry errors when creating new contact persons in Moovago.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6d86eb elementor-widget elementor-widget-spacer\" data-id=\"c6d86eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1e03ee elementor-widget elementor-widget-heading\" data-id=\"e1e03ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to create a new contact person from the phonebook<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c31f5e elementor-widget elementor-widget-heading\" data-id=\"5c31f5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Prerequisites: before you begin<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e540607 elementor-widget elementor-widget-spacer\" data-id=\"e540607\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4056411 elementor-widget elementor-widget-text-editor\" data-id=\"4056411\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Before following this tutorial, please check that you have authorized the Moovago application to access your Contacts. To check, go to <\/p><ul><li>On iOS: Settings &gt; Apps &gt; Moovago &gt; Contacts  <\/li><li>On Android: Settings &gt; Applis &gt; Moovago &gt; Application authorizations &gt; Contacts &gt; &#8220;Authorize&#8221;<\/li><\/ul><p class=\"whitespace-pre-wrap break-words\">Once this check is complete, follow the steps below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b75523 elementor-widget elementor-widget-heading\" data-id=\"1b75523\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Step 1: Access the desired company file<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e4561d elementor-widget elementor-widget-text-editor\" data-id=\"4e4561d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>First, go to the company file in which you wish to create a contact person:<\/div><ul><li class=\"whitespace-normal break-words\">On the Moovago home page, click on &#8221; <b>Contacts <\/b>&#8220;.<\/li><li class=\"whitespace-normal break-words\">Select the company concerned.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aaa51a1 e-con-full e-flex e-con e-child\" data-id=\"aaa51a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53cd65d elementor-widget elementor-widget-image\" data-id=\"53cd65d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"462\" height=\"1000\" src=\"https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/tuto-import-de-contacts.jpg\" class=\"attachment-large size-large wp-image-44824\" alt=\"contact import tutorial\" srcset=\"https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/tuto-import-de-contacts.jpg 462w, https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/tuto-import-de-contacts-139x300.jpg 139w\" sizes=\"(max-width: 462px) 100vw, 462px\" title=\"Moovago, application commerciaux, CRM, ERP, PGI, GRC\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0586f1f elementor-widget elementor-widget-image\" data-id=\"0586f1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"462\" height=\"1000\" src=\"https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/tutoriel-import-depuis-repertoire-tel.jpg\" class=\"attachment-large size-large wp-image-44828\" alt=\"tutorial import from tel directory\" srcset=\"https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/tutoriel-import-depuis-repertoire-tel.jpg 462w, https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/tutoriel-import-depuis-repertoire-tel-139x300.jpg 139w\" sizes=\"(max-width: 462px) 100vw, 462px\" title=\"Moovago, application commerciaux, CRM, ERP, PGI, GRC\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d452bc7 elementor-widget elementor-widget-spacer\" data-id=\"d452bc7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bb890d elementor-widget elementor-widget-heading\" data-id=\"8bb890d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Step 2: Open the new user creation window<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38315b7 elementor-widget elementor-widget-text-editor\" data-id=\"38315b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li class=\"whitespace-normal break-words\">In the company file, go to the <b>&#8220;Contact persons&#8221; section<\/b>, and press the <b>&#8220;Add&#8221; button<\/b> in this section,<\/li><li class=\"whitespace-normal break-words\"><span style=\"background-color: transparent; color: var( --e-global-color-text ); text-align: var(--text-align); font-family: var( --e-global-typography-text-font-family );\">Then press<b>&#8220;Import from phone&#8221;<\/b> at the bottom of the screen.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-85c52e4 e-con-full e-flex e-con e-child\" data-id=\"85c52e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e88cdd elementor-widget elementor-widget-image\" data-id=\"3e88cdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"462\" height=\"1000\" src=\"https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/import-dinterlocuteur-depuis-le-telephone.jpg\" class=\"attachment-large size-large wp-image-44832\" alt=\"import contact person from phone\" srcset=\"https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/import-dinterlocuteur-depuis-le-telephone.jpg 462w, https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/import-dinterlocuteur-depuis-le-telephone-139x300.jpg 139w\" sizes=\"(max-width: 462px) 100vw, 462px\" title=\"Moovago, application commerciaux, CRM, ERP, PGI, GRC\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98c5984 elementor-widget elementor-widget-image\" data-id=\"98c5984\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"462\" height=\"1000\" src=\"https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/import-contact-depuis-telephone.jpg\" class=\"attachment-large size-large wp-image-44836\" alt=\"import contact from phone\" srcset=\"https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/import-contact-depuis-telephone.jpg 462w, https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/import-contact-depuis-telephone-139x300.jpg 139w\" sizes=\"(max-width: 462px) 100vw, 462px\" title=\"Moovago, application commerciaux, CRM, ERP, PGI, GRC\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de75ec5 elementor-widget elementor-widget-spacer\" data-id=\"de75ec5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6cd429 elementor-widget elementor-widget-heading\" data-id=\"b6cd429\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Step 3: Contact selection<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04ad652 elementor-widget elementor-widget-text-editor\" data-id=\"04ad652\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A window displays the contacts present in your application as a directory. Please note that the display may vary slightly from one device to another. <\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">In the window that opens, <strong>search for your contact<\/strong> (by scrolling the screen, or by searching for your contact using the search bar).<\/li><li class=\"whitespace-normal break-words\">Select the <strong>desired contact by clicking on it<\/strong>. The contact&#8217;s information is automatically imported into the corresponding fields in Moovago. <\/li><li>Save your import by pressing &#8221; <strong>Save <\/strong>&#8220;.<\/li><\/ul><p>You can now see that your contact person has been created.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-137331f e-con-full e-flex e-con e-child\" data-id=\"137331f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f5e1b0 elementor-widget elementor-widget-image\" data-id=\"0f5e1b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"462\" height=\"1000\" src=\"https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/tutoriel-import-de-contact-depuis-android-ios.jpg\" class=\"attachment-large size-large wp-image-44840\" alt=\"android ios contact import tutorial\" srcset=\"https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/tutoriel-import-de-contact-depuis-android-ios.jpg 462w, https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/tutoriel-import-de-contact-depuis-android-ios-139x300.jpg 139w\" sizes=\"(max-width: 462px) 100vw, 462px\" title=\"Moovago, application commerciaux, CRM, ERP, PGI, GRC\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e73705f elementor-widget elementor-widget-image\" data-id=\"e73705f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"462\" height=\"1000\" src=\"https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/creer-rapidement-contact-depuis-repertoire.jpg\" class=\"attachment-large size-large wp-image-44844\" alt=\"create contact quickly from phonebook\" srcset=\"https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/creer-rapidement-contact-depuis-repertoire.jpg 462w, https:\/\/moovago.com\/wp-content\/uploads\/2025\/02\/creer-rapidement-contact-depuis-repertoire-139x300.jpg 139w\" sizes=\"(max-width: 462px) 100vw, 462px\" title=\"Moovago, application commerciaux, CRM, ERP, PGI, GRC\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-520815a elementor-widget elementor-widget-spacer\" data-id=\"520815a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25e02cd elementor-widget elementor-widget-heading\" data-id=\"25e02cd\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"tableau\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Corresponding fields<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88047f3 elementor-widget elementor-widget-text-editor\" data-id=\"88047f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When Moovago imports a contact, it retrieves the information from the contact files in your phonebook, then enters it into the application&#8217;s fields based on the following correspondence:<\/p><table><thead><tr><th rowspan=\"2\">Moovago fields<\/th><th colspan=\"2\">Phonebook fields<\/th><\/tr><tr><th>Android<\/th><th>iOS<\/th><\/tr><\/thead><tbody><tr><td>Name<\/td><td style=\"text-align: center;\" colspan=\"2\">Last name<\/td><\/tr><tr><td>First name<\/td><td style=\"text-align: center;\" colspan=\"2\">First name<\/td><\/tr><tr><td>Mobile Phone<\/td><td>Mobile, Laptop Work, Custom<\/td><td>Mobile, iPhone<\/td><\/tr><tr><td>Home phone<\/td><td>Home, Office, Main, Assistant, Custom, Other<i><br><\/i><\/td><td>Main, Home, Work, Other, Personalized<\/td><\/tr><tr><td>Email<\/td><td style=\"text-align: center;\" colspan=\"2\">Email (1st to be filled in, regardless of wording)<\/td><\/tr><tr><td>Holiday<\/td><td>Birthday, Date of birth<\/td><td>Birthday<\/td><\/tr><tr><td>Civility<\/td><td>No synchronization possible<\/td><td>No synchronization possible<\/td><\/tr><tr><td>Function<\/td><td>No synchronization possible<\/td><td>No synchronization possible<\/td><\/tr><tr><td>Note<\/td><td>No synchronization possible<\/td><td>No synchronization possible<\/td><\/tr><\/tbody><\/table><p>To ensure that the information is entered in the right fields in Moovago, please make sure that the data is entered in the right fields in your directory.<\/p><p>In some cases, for example if several e-mail addresses are entered, Moovago will default to the first one. If you encounter any problems importing a contact, please do not hesitate to <a href=\"tel:+33554540460\">contact us<\/a>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a09d5c elementor-widget elementor-widget-spacer\" data-id=\"8a09d5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1053cac elementor-widget elementor-widget-heading\" data-id=\"1053cac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to update an existing contact person<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ae2238 elementor-widget elementor-widget-text-editor\" data-id=\"9ae2238\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"whitespace-pre-wrap break-words\">The same procedure can be used to update contact person information.<\/p><p class=\"whitespace-pre-wrap break-words\">To do this :<\/p><ol class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">Go to the relevant <b>company file<\/b>.<\/li><li class=\"whitespace-normal break-words\">Scroll down to the <b>&#8220;Contact persons&#8221; section<\/b>.<\/li><li class=\"whitespace-normal break-words\">Press the<b>pencil icon<\/b> (blue background) next to the contact person.<\/li><li class=\"whitespace-normal break-words\">Select the corresponding contact in your phonebook.<\/li><li class=\"whitespace-normal break-words\"><b>Save<\/b> to update information.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4189458 elementor-widget elementor-widget-spacer\" data-id=\"4189458\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0167c23 elementor-widget elementor-widget-heading\" data-id=\"0167c23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions about importing contacts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7178b3a elementor-widget elementor-widget-toggle\" data-id=\"7178b3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1181\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1181\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Why doesn't some of my directory information appear in Moovago?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1181\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1181\"><div><span style=\"background-color: transparent; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family );\">IF, during an import, a contact&#8217;s data doesn&#8217;t fill the boxes you imagined, we invite you to check whether the fields entered in your directory correspond to the correct fields in Moovago. You can find the <a href=\"#tableau\">field correspondence table earlier in this article<\/a>. <\/span><span style=\"color: var( --e-global-color-text ); background-color: var( --e-global-color-49a30e0 ); font-family: var( --e-global-typography-text-font-family );\">If you have any problems importing your contacts, please don&#8217;t hesitate to <\/span><a style=\"font-family: var( --e-global-typography-text-font-family );\" href=\"http:\/\/tel:+330554540460\">contact a Moovago consultant<\/a><span style=\"color: var( --e-global-color-text ); background-color: var( --e-global-color-49a30e0 ); font-family: var( --e-global-typography-text-font-family );\">.<\/span><\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1182\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1182\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Are changes made in Moovago synchronized with my directory?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1182\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1182\"><p>No, synchronization only works in one direction: from the directory to Moovago.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1183\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1183\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I've changed phones. Do I have to re-import all my contacts?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1183\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1183\"><p>No, data already present in Moovago remains unchanged. This feature is only used to add or update contact persons. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1184\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1184\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I can't import a contact from my phone. Why can't I do this?   <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1184\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1184\"><div>If this doesn&#8217;t work (for example, your Contacts window doesn&#8217;t open), first<span style=\"background-color: transparent; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family );\">check that you have granted Moovago permission to access your directory:<\/span><\/div>\n<div> <\/div>\n<ul>\n<li>On iOS: Settings &gt; Apps &gt; Moovago &gt; Contacts.<\/li>\n<li>On Android: Settings &gt; Applis &gt; Moovago &gt; Application authorizations &gt; Contacts &gt; &#8220;Authorize&#8221;<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1185\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1185\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I import several contacts at once from the phonebook application or other equivalent applications?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1185\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1185\"><p>For the moment, it is not possible to import several contacts into Moovago at the same time.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Updated on 12\/11\/2025. IMPORTANT NOTE: this option is only available on the mobile application. Save time and reduce the risk of manual entry errors when creating new contact persons in Moovago. How to create a new contact person from the phonebook Prerequisites: before you begin Before following this tutorial, please check that you have authorized [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":44848,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[577,578],"tags":[538],"class_list":["post-46372","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-help-center","category-companies","tag-2-min"],"_links":{"self":[{"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/posts\/46372","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/comments?post=46372"}],"version-history":[{"count":1,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/posts\/46372\/revisions"}],"predecessor-version":[{"id":46375,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/posts\/46372\/revisions\/46375"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/media\/44848"}],"wp:attachment":[{"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/media?parent=46372"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/categories?post=46372"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/tags?post=46372"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}