{"id":49290,"date":"2022-03-17T11:12:37","date_gmt":"2022-03-17T10:12:37","guid":{"rendered":"https:\/\/moovago.com\/non-categorise\/sales-reminder-definition-and-advice\/"},"modified":"2025-11-26T11:55:47","modified_gmt":"2025-11-26T10:55:47","slug":"sales-reminder-definition-and-advice","status":"publish","type":"post","link":"https:\/\/moovago.com\/en\/crm-2\/sales-reminder-definition-and-advice\/","title":{"rendered":"Sales reminder: definition and advice"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"49290\" class=\"elementor elementor-49290 elementor-10680\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e71c78 e-flex e-con-boxed e-con e-parent\" data-id=\"6e71c78\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9bed85a elementor-widget elementor-widget-heading\" data-id=\"9bed85a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Commercial reminder definition: what is a commercial reminder?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac45104 elementor-widget elementor-widget-text-editor\" data-id=\"ac45104\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Sales follow-up<\/b> is a crucial stage in any sales process. It helps maintain a relationship of trust with prospects and customers, while increasing the chances of closing a sale. But what form does it actually take? What are the steps to follow?   <\/p><p><span style=\"background-color: var( --e-global-color-49a30e0 ); color: var( --e-global-color-text ); text-align: var(--text-align);\">Whether you&#8217;re a traveling salesperson (salaried or sales agent), this article will provide you with the keys to optimizing your lead and sales management, avoiding the pitfalls of the notorious sales rebound.<\/span><\/p><p><b style=\"color: var( --e-global-color-text ); text-align: var(--text-align); background-color: var( --e-global-color-49a30e0 );\">Also read: <a style=\"color: #83bd46;\" href=\"https:\/\/moovago.com\/en\/prospecting-2\/example-of-a-sales-reminder\/\">Sample sales reminder emails &amp; telephone scripts<\/a><\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4389483 elementor-widget elementor-widget-heading\" data-id=\"4389483\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Definition of commercial relaunching<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7fb6c6 elementor-alert-info elementor-widget elementor-widget-alert\" data-id=\"f7fb6c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\t\t\t<span class=\"elementor-alert-title\">Commercial relaunch definition<\/span>\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">Sales follow-up is a technique that involves contacting prospects or potential customers to encourage them to finalize a sale, or to follow up on an initial contact.  \n<div><\/div>Sales follow-up is also known as the \"sales follow-up process\".<\/span>\n\t\t\t\n\t\t\t\t\t\t<button type=\"button\" class=\"elementor-alert-dismiss\" aria-label=\"Dismiss this alert.\">\n\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\">&times;<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1cd1be elementor-widget elementor-widget-text-editor\" data-id=\"c1cd1be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Moovago is happy to serve as your dictionary with its definition of commercial relaunching:<\/p><p><span style=\"color: var( --e-global-color-text ); text-align: var(--text-align); background-color: var( --e-global-color-49a30e0 );\">Sales follow-up is a method that involves making contact with<\/span> <a href=\"https:\/\/moovago.com\/en\/prospecting-2\/what-is-a-prospect-prospect-definition\/\">prospects or potential customers<\/a> with the aim of<span style=\"color: var( --e-global-color-text ); text-align: var(--text-align); background-color: var( --e-global-color-49a30e0 );\">encouraging them to make a sale, or following up on an initial exchange.<\/span><\/p><p><span style=\"color: var( --e-global-color-text ); text-align: var(--text-align); background-color: var( --e-global-color-49a30e0 );\">It&#8217;s an <\/span><b style=\"color: var( --e-global-color-text ); text-align: var(--text-align); background-color: var( --e-global-color-49a30e0 );\">indispensable element in customer relations<\/b><span style=\"color: var( --e-global-color-text ); text-align: var(--text-align); background-color: var( --e-global-color-49a30e0 );\">It enables us to maintain contact with prospects and customers, better understand their needs and offer them appropriate solutions.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09dc3f3 elementor-widget elementor-widget-heading\" data-id=\"09dc3f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The different types of sales reminders<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-439a837 elementor-widget elementor-widget-text-editor\" data-id=\"439a837\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sales reminders are an essential part of customer relations and an important tool for boosting your sales.<\/p><p><span style=\"color: var( --e-global-color-text ); text-align: var(--text-align); background-color: var( --e-global-color-49a30e0 );\">The most common sales reminders include :<\/span><\/p><ul><li>Telephone sales follow-up, certainly the most widely used. It&#8217;s a highly effective way to follow up on hot prospects you&#8217;ve already contacted, or to follow up on quotations and sales proposals. Not to be confused with <a href=\"https:\/\/moovago.com\/en\/prospecting-2\/sales-phoning-how-to-integrate-it-effectively-into-your-field-activity\/\"> commercial phoning<\/a>,  <\/li><li>Sales reminders by e-mail are very effective, especially for prospects who prefer to communicate in writing,<\/li><li>Reminders by post: be careful, they&#8217;re very formal. It is more often used to exchange documents or for customer reminders (pre-collection), <\/li><li>  Follow-up in person, whether at a meeting, an event, etc. It&#8217;s a great way to reassure your prospect and build a bond, <\/li><li>Follow-up via networks: increasingly popular. The choice of social network in question will depend on your target<a href=\"https:\/\/moovago.com\/en\/prospecting-2\/what-is-b2b-and-b2c-definition-examples-differences\/\">(B2B or B2C<\/a>) and the link you have with it. <\/li><\/ul><div> <span style=\"color: var( --e-global-color-text ); text-align: var(--text-align); background-color: var( --e-global-color-49a30e0 );\"> <\/span><\/div><p><span style=\"color: var( --e-global-color-text ); text-align: var(--text-align); background-color: var( --e-global-color-49a30e0 );\">In all cases, a reminder is a way of maintaining contact with the prospect or customer, reassuring them about the quality of the product or service on offer, and answering any questions they may have.<\/span><\/p><p><span style=\"color: var( --e-global-color-text ); text-align: var(--text-align); background-color: var( --e-global-color-49a30e0 );\">It&#8217;s important to choose the most appropriate reminder method according to the target prospect or customer, and the subject of the reminder.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a2d64e elementor-widget elementor-widget-image\" data-id=\"0a2d64e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"256\" src=\"https:\/\/moovago.com\/wp-content\/uploads\/2022\/03\/Relance-telephonique-768x256.jpg\" class=\"attachment-medium_large size-medium_large wp-image-42926\" alt=\"Sales reminder types\" srcset=\"https:\/\/moovago.com\/wp-content\/uploads\/2022\/03\/Relance-telephonique-768x256.jpg 768w, https:\/\/moovago.com\/wp-content\/uploads\/2022\/03\/Relance-telephonique-300x100.jpg 300w, https:\/\/moovago.com\/wp-content\/uploads\/2022\/03\/Relance-telephonique.jpg 900w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"Moovago, application commerciaux, CRM, ERP, PGI, GRC\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5389caf elementor-widget elementor-widget-heading\" data-id=\"5389caf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What's the point of a sales reminder?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43c6b9e elementor-widget elementor-widget-heading\" data-id=\"43c6b9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Why follow up on prospects when you're a salesperson?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e66475 elementor-widget elementor-widget-text-editor\" data-id=\"4e66475\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: var( --e-global-color-text ); text-align: var(--text-align); background-color: var( --e-global-color-49a30e0 );\">For travelling sales representatives, salaried sales representatives and sales agents, sales follow-up is a key tool for developing their customer portfolio and boosting sales. It&#8217;s often easier to sell to an existing customer than to prospect for new ones. <\/span><\/p><p>Sales follow-up is an essential step in the sales process. Sales reminders enable you to maintain contact with prospects who have shown an interest in your sales proposal, but who haven&#8217;t yet taken the plunge. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbad047 elementor-widget elementor-widget-heading\" data-id=\"cbad047\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Why don't hesitate to follow up with prospects and customers?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96d536c elementor-widget elementor-widget-text-editor\" data-id=\"96d536c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Contrary to what you might think, relaunching a prospect doesn&#8217;t have to be insistent and heavy-handed.<\/p><p><span style=\"background-color: var( --e-global-color-49a30e0 ); color: var( --e-global-color-text ); text-align: var(--text-align);\">It&#8217;s important to remember that potential customers are often in high demand from many companies, and their attention is in high demand. As a result, you can lay the foundations for a lasting <\/span><b style=\"color: var( --e-global-color-text ); text-align: var(--text-align);\">customer relationship<\/b><span style=\"background-color: var( --e-global-color-49a30e0 ); color: var( --e-global-color-text ); text-align: var(--text-align);\"> and show that you&#8217;re attentive to their needs. It can also help you to better understand their expectations and propose a more appropriate commercial offer.<\/span><\/p><p><span style=\"color: var( --e-global-color-text ); text-align: var(--text-align); background-color: var( --e-global-color-49a30e0 );\">Many people are interested in your products or services, but don&#8217;t necessarily have the time<\/span>to continue their buying journey, or will be tempted to go and see the <a href=\"https:\/\/moovago.com\/en\/prospecting-2\/pure-and-perfect-competition-and-imperfect-competition\/\" data-wplink-edit=\"true\">competition<\/a>. On average, it takes between 4 and 8 follow-ups to close <span style=\"color: var( --e-global-color-text ); text-align: var(--text-align); background-color: var( --e-global-color-49a30e0 );\">a deal.<\/span> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65009d9 elementor-widget elementor-widget-heading\" data-id=\"65009d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Sales follow-up: it's not just about selling!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a93a94 elementor-widget elementor-widget-text-editor\" data-id=\"4a93a94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"background-color: transparent; color: var( --e-global-color-text ); text-align: var(--text-align);\">What&#8217;s more, the aim of a sales follow-up is not always to sell. It may involve checking in with a customer as part of a quarterly or annual follow-up, or ensuring that the offer still meets their needs. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8307738 elementor-widget elementor-widget-image\" data-id=\"8307738\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/moovago.com\/wp-content\/uploads\/2022\/03\/Copie-de-Blog-image-illustration-1-300x300.jpg\" class=\"attachment-medium size-medium wp-image-42922\" alt=\"commercial relaunch objective\" srcset=\"https:\/\/moovago.com\/wp-content\/uploads\/2022\/03\/Copie-de-Blog-image-illustration-1.jpg 300w, https:\/\/moovago.com\/wp-content\/uploads\/2022\/03\/Copie-de-Blog-image-illustration-1-150x150.jpg 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" title=\"Moovago, application commerciaux, CRM, ERP, PGI, GRC\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eecf46 elementor-widget elementor-widget-heading\" data-id=\"1eecf46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What are the steps involved in commercial relaunching?  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9aacadb elementor-widget elementor-widget-text-editor\" data-id=\"9aacadb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Commercial relaunching is a structured process that follows several key stages to develop your sales effectively. Here are the steps to follow for a successful sales reminder: <\/p><ol><li><p><u>Define your objectives:<\/u> before you start your relaunch, it&#8217;s important to clearly define your objectives. What is the objective of the sales reminder? Is it to remind existing customers that they need to renew their subscription, or to encourage them to buy a complementary product or service? By defining clear objectives, you can measure results and adjust your strategy accordingly.   <\/p><\/li><li><p><u>Identify the customers to relaunch <\/u>: once the objectives have been defined, it&#8217;s time to identify the customers to relaunch. These may be customers who have already purchased products or services from the company, or potential customers who have shown interest but have not yet taken the plunge. <\/p><\/li><li><p><u>Preparing the reminder<\/u>: preparing the reminder is a crucial step. It&#8217;s important to know your customers and their purchasing history well enough to personalize the reminder. It is also important to define the reminder method (call, e-mail, SMS, etc.) and prepare the necessary tools, such as call scripts or e-mail templates.  <\/p><\/li><li><p><u>Follow-up:<\/u> once the preparation is complete, it&#8217;s time to follow up. It&#8217;s important to respect the rules of courtesy and professionalism, and to personalize the reminder according to the customer. It&#8217;s also important to listen carefully to customers to understand their needs and any objections they may have.  <\/p><\/li><li><p><u>Monitor the results:<\/u> once the relaunch is complete, it&#8217;s important to monitor the results to measure the effectiveness of the strategy and adjust it accordingly. It&#8217;s also important to take note of customer comments and feedback in order to improve the relaunch strategy in the future. <\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef429d8 elementor-widget elementor-widget-heading\" data-id=\"ef429d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to make a success of your commercial relaunch? Tips for successful sales reminders <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f106433 elementor-widget elementor-widget-text-editor\" data-id=\"f106433\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Here are a few tips for successful sales reminders:<\/p><ul><li><u>Personalize follow-up e-mails or telephone calls<\/u>: it&#8217;s important to show prospects that you&#8217;ve taken the time to understand their specific needs, and that you&#8217;re ready to provide them with a customized solution. Use their name and mention previous exchanges to establish a relationship of trust. <\/li><li><u>Using a <\/u><span style=\"text-decoration: underline;\"><a href=\"https:\/\/moovago.com\/en\/crm-2\/what-is-crm-software-definition-and-examples\/\">CRM<\/a><\/span><u> to store customer data <\/u>: a customer relationship management system will enable you to store all the information about your customers and the prospects you have contacted. This will facilitate future interactions by reminding them of previous discussions, products or services they&#8217;ve looked at, etc. These may include <strong>Moovago<\/strong><b>, <\/b><a href=\"https:\/\/www.hubspot.fr\/\" target=\"_blank\" rel=\"noopener\">Hubspot<\/a>, <a href=\"https:\/\/www.salesforce.com\/\" target=\"_blank\" rel=\"noopener\">SalesForce<\/a>&#8230;  <\/li><li><u style=\"color: var( --e-global-color-text ); text-align: var(--text-align); background-color: transparent;\">Don&#8217;t nag and take <strong> no<\/strong> for an answer:<\/u><span style=\"color: var( --e-global-color-text ); text-align: var(--text-align); background-color: transparent;\"> It&#8217;s important to respect the prospect&#8217;s choices and not pester them with too many calls or e-mails. If the prospect says &#8220;no&#8221;, try to understand the reasons for their refusal and whether there are areas for improvement in the future.<\/span><\/li><\/ul><ul><li><u>Be impactful and memorable by using humor:<\/u> Humor can help break the ice and create a more personal bond with the prospect. However, it&#8217;s important to ensure that humor isn&#8217;t misinterpreted or offensive. <\/li><li><u>Successful sales relaunching requires skills and attitudes<\/u> such as empathy, patience, perseverance and the ability to communicate effectively.<\/li><\/ul><div> <\/div><p><span style=\"background-color: transparent; color: var( --e-global-color-text ); text-align: var(--text-align);\">By following these tips, you&#8217;ll be better equipped to succeed in your sales follow-ups and optimize your company&#8217;s results.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce60586 elementor-widget elementor-widget-image\" data-id=\"ce60586\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/moovago.com\/logiciel-suivi-commercial\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"260\" src=\"https:\/\/moovago.com\/wp-content\/uploads\/2023\/03\/Blog-Bandeau-Moovago-relance-1-e1688544139475.jpg\" class=\"attachment-large size-large wp-image-42930\" alt=\"manage your sales reminders with Moovago\" srcset=\"https:\/\/moovago.com\/wp-content\/uploads\/2023\/03\/Blog-Bandeau-Moovago-relance-1-e1688544139475.jpg 1000w, https:\/\/moovago.com\/wp-content\/uploads\/2023\/03\/Blog-Bandeau-Moovago-relance-1-e1688544139475-300x98.jpg 300w, https:\/\/moovago.com\/wp-content\/uploads\/2023\/03\/Blog-Bandeau-Moovago-relance-1-e1688544139475-768x250.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" title=\"Moovago, application commerciaux, CRM, ERP, PGI, GRC\">\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58f33b9 elementor-widget elementor-widget-heading\" data-id=\"58f33b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How do you build a business recovery model?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0eefd14 elementor-widget elementor-widget-text-editor\" data-id=\"0eefd14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><p><u>Define the sales path<\/u>: the first step is to define your company&#8217;s sales path, from the first contact with the prospect to the signing of the contract. This will enable you to understand where your follow-up opportunities lie, and how to structure your follow-up model. <\/p><\/li><li><p><u>Identify the key points of the reminder<\/u>: identify the key points of the reminder according to your sales process. For example, you can identify key moments such as the first reminder after the first contact, the second reminder after a week, etc. <\/p><\/li><li><p><u>Define the communication channels<\/u>: it&#8217;s important to define the communication channels you&#8217;ll use for your relaunch. Communication channels can include e-mail, telephone, social networks, etc. <\/p><\/li><li><p><u>Personalize follow-up messages<\/u>: for your follow-up messages to be effective, they need to be personalized according to the prospect and their sales journey. Use the information you&#8217;ve gathered about the prospect to personalize your message and show that you&#8217;ve taken the time to understand their specific needs. <\/p><\/li><li><p><u>Define performance indicators<\/u>: to measure the effectiveness of your relaunch model, it&#8217;s important to define performance indicators such as response rate, conversion rate, number of relaunches required to close a sale, and so on.<\/p><\/li><\/ol><div class=\"group w-full text-gray-800 dark:text-gray-100 border-b border-black\/10 dark:border-gray-900\/50 bg-gray-50 dark:bg-[#444654]\"><div class=\"text-base gap-4 md:gap-6 md:max-w-2xl lg:max-w-xl xl:max-w-3xl p-4 md:py-6 flex lg:px-0 m-auto\"><div class=\"relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]\"><div class=\"flex flex-grow flex-col gap-3\"><div class=\"min-h-[20px] flex flex-col items-start gap-4 whitespace-pre-wrap\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>By following these steps, you&#8217;ll be able to build an effective and consistent sales reminder model for your business, improving your chances of success and growth.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Commercial reminder definition: what is a commercial reminder? Sales follow-up is a crucial stage in any sales process. It helps maintain a relationship of trust with prospects and customers, while increasing the chances of closing a sale. But what form does it actually take? What are the steps to follow? Whether you&#8217;re a traveling salesperson [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":42566,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[632],"tags":[],"class_list":["post-49290","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-2"],"_links":{"self":[{"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/posts\/49290","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/comments?post=49290"}],"version-history":[{"count":3,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/posts\/49290\/revisions"}],"predecessor-version":[{"id":49301,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/posts\/49290\/revisions\/49301"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/media\/42566"}],"wp:attachment":[{"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/media?parent=49290"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/categories?post=49290"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/moovago.com\/en\/wp-json\/wp\/v2\/tags?post=49290"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}