It is undeniable that CRM has become an indispensable tool for companies. The need to compete in a dynamic and increasingly interconnected world has led to the explosive surge in its use, no market has been spared and it is often for the best. Let’s understand the CRM market together with CRM statistics.
2. The CRM market is the fastest growing among the software market. (Grandviewresearch)
5. More than half of French SMEs say they are ready to invest in CRM software. (Capterra)
6. In 2008, only 12% of users preferred Saas CRMs . Today, more than 88% prefer Saas CRMs. (Softwareadvice)
7. CRM saves $8.71 for every $1 spent. (Nucleusresearch)