CRM statistics
There’s no denying that CRM software has become an indispensable business tool. The need to compete in a dynamic and increasingly interconnected world has led to an explosive growth in its use, and no market has been spared, often for the better. Let’s take a look at the CRM market.
1. 91% of companies with more than 11 employees use a GRC. (Algoworks)
2. The GRC market is the fastest-growing in the software market. Advantages of GRC (Grandviewresearch)
3. In 2021, the GRC market is expected to generate over $66 billion (Statista).
4. By 2025, the GRC market is expected to generate more than $100 billion (Statista).
5. More than half of French SMEs say they are ready to invest in GRC software. Example of GRC (Capterra)
7. The GRC earns $8.71 for every dollar spent(Nucleusresearch).
8. There are over 660 GRC software programs. (G2)
9. The 5 best-selling GRCs represent over 40% of the market. (Gartner)
10. Salesforce is the major player in the CRM market, with a 20% market share.(backlinko, mobile CRM)