We hear a lot about CRM software, which stands for Customer Relationship Management.
When we talk about CRM, we’re generally referring to a solution that can take the form of a web or mobile application, software, tool or system. In this article, we’ll look at a few examples of CRM software.
Note: The very reason for CRM is its focus on customer relationship management . In particular, it enables us to keep track of what’s going on between the customer and the company, so that we can make the best possible decisions. For those who already work with CRM, it’s hard to imagine working without it. For those who like to work in an orderly, well-organized environment, the CRM can do it all.
Moovago
Moovago provides a simple solution for boosting cloud-based organization and customer follow-up. The French application brings together all the tools used by sales reps: reports, reminders, reminders, tasks, appointments and sales revenue.
Independent sales representatives (sales agents), or salaried sales representatives in very small businesses, know their customers inside out.
Breaking away from the CRM/GRC solutions on the market, Moovago innovates through its ease of use, its zero constraints and the time it saves. Designed for the end-user, the sales rep, Moovago is the first web and mobile application that puts the sales rep’s interests first. It opens on an interactive Google Maps. It’s the salesperson’s operational entry point.
Hubspot
HubSpot is a cloud-based customer relationship management (CRM) platform featuring marketing, sales, customer service and content management software. Today, more than 95,000 customers in over 120 countries use HubSpot’s powerful, intuitive and award-winning tools to transform the way they attract, interact with and retain customers.
A prolific content publisher, HubSpot presented its own marketing brand as the best approach in the digital space, using its own experience as a case study.
SalesForce
It’s the first GRC. Over the years, GRC software has swelled with more features as the Internet, cloud computing and mobile technologies improve and business processes become more integrated.
It’s sometimes too comprehensive a tool, and it’s not uncommon for new users to get lost in it. Salesforce CRM is now part of Sales Cloud, the global SAAS cloud solution that includes AI-based sales tools, integrated sales workflow management, customized sales application development, CPQ tools and data integration with other systems such as support, marketing and e-commerce.
Pipedrive
Pipedrive CRM focuses on the sales function. And what tool do sales reps use? The sales pipeline.
This is Pipedrive’s banner function and the place where its other tools connect. It’s a clear visual interface that gives sales reps the big picture: deal owner, deal value, activities, action to be taken, bottleneck issue, probability of closing, etc. The pipeline is based on sales stages that your team can customize to follow contacts from lead to deal to close. It features a smart filter for statistics important to the health of your sales, such as conversion rate, win-loss ratio and best performance.
Dolibarr
Dolibarr ERP & CRM is a modern software package for managing your organization’s activities (contacts, suppliers, invoices, orders, inventory, calendar, etc.).
It’s an open-source software suite (written in PHP with optional JavaScript enhancements) designed for small, medium and large companies, foundations and freelancers.
You may freely use, study, modify or distribute it according to its license. You can use it as a stand-alone application, or as a Web application to access it from the Internet or a local network.