We hear a lot about CRM software, which stands for Customer Relationship Management.
When we talk about CRM, we’re generally referring to a CRM solution. This solution can take the form of a web or mobile application, software, tool or system.
This customer relationship is extremely important for all companies, because without customers, there would simply be no company. So it’s important to keep track of what’s going on between the customer and the company, so that you can make the best possible decisions.
For those who already work with a CRM, it’s hard to imagine daily life without one. Ideal for those who like to work in a neat, well-organized environment.
Moovago
Moovago offers a simple solution for promoting cloud-based organization and customer service. This French application brings together all the essential tools for sales reps: reports, reminders, tasks, appointments and sales analysis.
Independent salespeople or salespeople employed by small businesses know their customers well.
Moovago breaks away from the CRM/GRC on the market and innovates through its simplicity of use. A no-holds-barred application that promises to be a real time-saver for all sales reps who use it.
Designed with the end user in mind (i.e. the seller), Moovago is the first web and mobile application that puts the seller’s interest first. It opens in an interactive Google Maps. It’s the operational entry point to the business.
Pipedrive
Pipedrive CRM focuses on the sales role. And what tool do salespeople use? The sales channel.
This is Pipedrive’s banner function, and the other tools connect to it. It’s a clear visual user interface that gives the sales force and sales reps an overview: company owner, business value, activities, action to be taken, bottleneck problem, likelihood of closure, etc.
The pipeline is based on sales stages that your team can customize to follow contacts from lead to transaction to close. It features a smart filter for metrics important to the health of your sales, such as: conversion rates, P&L ratio, sales trends, reasons for loss, etc.
SalesForce
It’s the first CRM on the market. Over the years, CRM software has developed with more and more features as the Internet, cloud computing and mobile technologies improve, and business processes become more integrated.
Sometimes, it’s too comprehensive a tool, and it’s not uncommon for new users to get lost in it. Salesforce CRM is now part of Sales Cloud, the complete cloud-based SAAS solution that provides AI-based sales tools, integrated sales workflow management, customized sales application development, CPQ tools and data integration with other systems such as support, marketing and e-commerce.
Hubspot
HubSpot is a cloud-based customer relationship management (CRM) platform with software for marketing, sales, customer service and content management. Today, more than 95,000 customers in over 120 countries use HubSpot’s powerful, intuitive and award-winning tools to transform the way they attract and retain customers.
As a prolific content publisher, HubSpot presented its own marketing brand as the best approach in the digital space, and used its own experience as a case study.
Dolibarr
Dolibarr ERP & CRM is a modern software package that lets you manage your company’s activities (contacts, suppliers, invoices, orders, inventory, calendar, etc.).
It’s an open source software package (written in PHP with optional JavaScript extensions) designed for small, medium and large companies, foundations and freelancers.
You are free to use, study, modify or distribute it in accordance with its license. You may use it as a stand-alone application or as a Web application for access via the Internet or a local network.